We
cannot encourage you enough to sign
up for the Maintenance & Support
Plan. It is an integral part to running
your business with our ezFramer software.
We do not force anyone to pay for
these - it is optional. However, when
you purchase our Basic or Full versions,
you will get the first year free.
If you decide you still want to use
the software but not renew your plan
- that is fine and there is no penalty.
We have detailed it all out for you
below. But if you have more questions,
just send us an email or call us.
We'll be happy to help you in whatever
way we can.
All ezFramer Maintenance
& Support Plans Includes:
Vendor Updates
Program Updates
Technical Support
Here are the details:
Vendor Updates:
These are very important because as
your vendors increase their prices,
or change their inventory offerings,
you need to stay abreast of these
changes to keep your profits in line
and your business running efficiently.
With an active plan you will get
access to these updates so that instead
of having to manually enter in each
new moulding or delete the items,
you can just download and import the
changes with just a few easy clicks.
Talk about a time saver!
It's very simple - you do not have
to be a computer guru to do this at
all! If you have any questions we
can help you over the phone or by
email.
Program Updates:
Whenever we need to make changes to
the software, albeit a fix or an enhancement,
you will have access to these.
We like to listen to the feedback
of our customers, and often their
comments or suggestions end up in
these updates.
Technical Support: We
offer a toll free number for our technical
support. You have access to this number
when you have an active plan. We also
provide support via email. Some people
like to speak to an actual person,
and with this company you will! Other
people prefer email and we are happy
to correspond that way too! Either
way is fine with us.
What does This Plan Cost?
To answer this question,
visit our purchase
page which lists everything. Make
sure to look at the version you are
interested.
Here is the info in a nutshell:
Our ezFramer Basic/Full versions
are $300 a year, OR $25/month auto
billing. The end price comes out the
same.
Our ezFramer Express version is $199
a year, and we also offer a 6 month
plan too.
To sign up or get more information
visit the ezFramer
Support Plans page.
Still have questions? Email us at
Support [@] ezFramer.com or call us
(800) 404-0634.
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