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Other
Support |
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| Local
Issues:
ezFramer Support does not include
trouble shooting internal network
issues, computer crashes, recovery
or computer virus's. These are
issues that are best dealt with
at a local level, and although
we are more than happy to help
in directing you in the right
direction, we are not able to
actually resolve or fix local
issues. Please contact an IT
professional in your area who
can assist you in these issues.
|
| Custom
Programming:
From time to time customers may
want a specific feature included
only related to their method of
operations. For these type of
jobs please contact us at 866-438-9393
to receive an estimate or quote.
|
| Data
Loss:
nuTech cannot be held responsible
for any ezFramer data loss, it
is the responsibility of the user
to perform daily external backups
of your ezFramer data. We provide
to all users our ezBacker software
to run ezFramer Backups. |
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| |
|
| Downloads
and Support Center |
DOWNLOADS & UPDATES |
| Download
demo's, software, vendor updates
and program and updates. Updates
are available to those with an
active Maintenance & Support
Plan. |
| |
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|
 |
Program
Demos & Updates |
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| |
|
|
ONLINE SUPPORT |
| Use the links below
to visit our online support areas.
If you have any questions not
addressed please contact our support
department. We will be happy to
assist you. |
| |
|
Help
Docs |
|
|
Movies |
|
|
Frequently
Asked Questions |
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| |
|
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| SUPPORT
& MAINTENANCE PLANS |
| Benefits Included: |
Full
& Basic |
Express |
| Toll Free Support |
|
|
| Email Support |
|
|
| Vendor Updates |
|
|
| Program Updates |
|
|
| |
|
|
| Pricing: |
Full
& Basic |
Express |
| First Year Included Free |
|
NO |
| Mandatory/Required |
NO |
NO |
| Annual Cost |
$300.00 |
$199.00 |
| Monthly Payment
Plans? |
|
|
| Pay Online |
|
|
| |
|
|
| Without
an Active Support Plan |
| Program
& Vendor Update |
$125.00 |
n/a |
| Vendor
Update Only |
$75.00 |
n/a |
| |
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